
Port 25 failure during a DNS cutover: inbound runbook
When port 25 fails during a DNS cutover, find the earliest broken hop—DNS, firewall, listener, or greylist—then roll back MX safely.
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When port 25 fails during a DNS cutover, find the earliest broken hop—DNS, firewall, listener, or greylist—then roll back MX safely.
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After an inbound MX migration, stale DNS caches can send mail to the old host—verify TTL, dig from multiple resolvers, and roll back only with measured signals.
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When inbound mail breaks after MX migration plus a TLS certificate change, isolate DNS cache staleness from cert mismatch hop-by-hop before you rollback.
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After an MX cutover, stale DNS caches can split inbound mail between old and new hosts—verify TTLs, query multiple resolvers, and keep dual-receive until caches drain.
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If inbound mail fails after deploy, verify MX hosts and priority with dig before touching app code—rollback DNS when the target is wrong.
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When inbound mail breaks during a TLS certificate change, verify MX targets and TLS on the mail hostname separately—then roll back the earliest wrong hop.
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If inbound mail fails after a DNS cutover, verify live MX targets with dig, compare TTL propagation, and roll back the old MX before chasing app bugs.
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Replace fixed sleeps with event-driven waits, bounded retries, and clear teardown when Selenium tests depend on inbound OTP email.
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Stabilize Playwright OTP tests with explicit waits, single-flight resends, and teardown—not fixed sleeps against a temporary inbox.
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